Chiropractor FAQs in Cheras, Kuala Lumpur
If you are thinking about booking but still have a few practical questions first, this page should help.
We have put together the questions people commonly ask before visiting Ian The Chiro, including pricing, what to expect, x-rays, walk-ins, dry needling, and suitability. If you are still unsure, just WhatsApp us.
Before you book
The consultation is RM150.
For most new patients, this is the best place to start because it allows us to assess your case properly and decide what is actually appropriate.
Most first visits take about 1 hour. This usually includes the consultation and, where appropriate, treatment on the same day.
Follow-up visits are usually about 30 minutes, though some sessions may take longer depending on what is being done, especially if more than one area is being treated or if chiropractic adjustments and dry needling are combined.
Appointments are preferred, and walk-ins are subject to availability. There may be a wait, and we may not be able to guarantee an immediate slot.
Tuesday, Wednesday and Friday: 10am-6pm
Saturday and Sunday: 9am-6pm
Closed on Monday and Thursday
The easiest way is to WhatsApp us. We can then guide you on the best starting point and share the next available appointment options.
Yes, we usually send WhatsApp reminders before your appointment.
What to expect
The first visit is usually about understanding your case properly before deciding what makes sense. That may include:
- discussing your symptoms and history
- looking at aggravating and easing factors
- assessing movement and other relevant findings
- explaining what may be driving the issue
- deciding what the next sensible step is
Depending on the case, that may include chiropractic adjustments, dry needling, rehab advice, activity modification, or simply a clearer plan going forward.
Not necessarily.
Sometimes yes, sometimes no. That depends on what is appropriate for your case. If treatment is not the right move that day, we do not need to force it.
Yes. The consultation is still useful if you want a proper assessment, a clearer understanding of what may be going on, and practical recommendations on what to do next.
The consultation is the first step where we assess your case properly, understand what may be driving the issue, and decide what is actually appropriate.
Treatment refers to the care that may or may not be done after that, depending on what makes sense for your case.
Wear something comfortable enough for movement testing and examination if needed. You do not need anything fancy, just something easy to move in.
X-rays and scans
Usually, no.
Most people do not need an x-ray before their first visit. If imaging is needed, we will let you know when it actually makes sense.
So if you have been putting off booking because you thought you needed scans first, you usually do not need to wait for that just to get started.
Services and suitability
That is okay. For most new patients, the best starting point is usually the consultation first. From there, we can decide what is actually appropriate for you.
If you are a new patient, the best starting point is usually the consultation first. That helps us decide what is appropriate rather than assuming chiropractic adjustments are automatically the answer.
If you are a new patient, the best starting point is also usually the consultation first. That helps us decide whether dry needling is actually appropriate for your case rather than assuming it is the answer just because things feel tight or irritated.
Yes, in some cases.
If both joint restriction and muscle-related issues are part of the problem, combining chiropractic adjustments and dry needling may make sense. In other cases, one may be more relevant than the other.
Dry needling is a treatment approach sometimes used for muscle tension, trigger points, and certain pain patterns when it fits the case.
At Ian The Chiro, dry needling is used as part of a musculoskeletal assessment and treatment plan, not as a random add-on.
Conditions and case suitability
That depends on the issue, how long it has been there, how irritable it is, what has already been tried, and what seems to be driving it.
Many people reach out for issues like back pain, sciatica, neck pain, headaches, shoulder pain, scoliosis-related concerns, recurring muscle tension, and training-related pain.
But the better question is usually not "Can chiropractic help this condition in general?". It is "Does this specific case seem suitable for this type of care?" That is exactly why the consultation matters.
That is fine.
A lot of patients come in after trying other approaches and still feeling unclear on what to do next. The consultation helps give better direction.
Pregnancy, children, and practitioner details
At the moment, we do not currently offer pregnancy chiropractic support.
At the moment, we do not currently offer pediatric chiropractic care.
At the moment, consultations and care are provided by Dr Ian. You can read more about him on our About Ian page.
Dr Ian is qualified in chiropractic through a Bachelor of Science (Chiropractic) (Hons) degree.
In chiropractic practice, the title "Dr." is commonly used as part of the professional designation. Chiropractors are not medical doctors (MDs).
Location and parking
We are located at Cheras Business Centre, on the first floor above Panasonic.
Address: 20-1-5, Block C, Jalan 2/101C, Cheras Business Centre, 56100 Cheras, WP Kuala Lumpur.
Yes. We are on the same row as Restaurant 2008 Snow Beer, which has a green signboard.
If you are looking at the row from outside, the clinic is also directly above the tree in the middle section of the block.
Yes. The clinic is wheelchair-accessible and the building has a lift for easier access. If you have specific accessibility needs, let us know in advance.
There is outdoor roadside parking near the clinic. Parking can be limited during peak hours, especially on weekdays.
If roadside parking is full, you can park at Chee Tuck Meow Temple, which is about a 2-minute walk away at RM3 per entry.
Yes. The nearest station is Taman Mutiara MRT Station (SBK27). From there, it is about a 12-minute walk to the clinic.
Payment, pricing & packages
We accept credit cards, debit cards, e-wallets, and cash.
At the moment, no, we do not accept American Express (Amex).
At the moment, no, we do not currently offer installment payment options.
No. Packages are optional, not compulsory.
If you are not sure what fits your case, it is usually better to start with the consultation first.
You can view the full pricing page here:
Still have a question before booking?
If you are in Cheras or nearby Kuala Lumpur and still want to clarify something before booking, just send us a message. We can help you figure out the best next step without overcomplicating things.