Book smarter: Must-knows before your appointment!
Booking FAQs
How can I book an appointment with Ian The Chiro?
You can easily book an appointment through any of these methods:
🔹 Online: Visit our website and click on “Make a Booking”, then select “Book Now”.
📞 Call/WhatsApp: Contact us directly at 010-279 3422 to schedule your appointment.
If you need any assistance, feel free to reach out to us!
Do I need to book an appointment or can I walk in?
We highly recommend booking an appointment to ensure you receive the best care without long wait times. Our clinic primarily operates by appointment to fit your schedule and minimize delays.
🔹 Appointments: Preferred to guarantee your slot and avoid waiting.
⏳ Walk-ins: Accepted, but subject to availability, wait times may be longer, and we can’t guarantee an immediate slot.
To secure your preferred time, it’s best to book ahead!
What are your opening hours?
🕒 Clinic Hours:
- Tuesday, Wednesday & Friday: 10 AM – 6 PM
- Saturday & Sunday: 9 AM – 6 PM
❌ Closed: Monday & Thursday
📢 Public holiday hours may vary – check our Google Maps listing or follow us on Instagram & Facebook for updates.
How can I reschedule or cancel an existing appointment?
We’ll help you schedule your next appointment before you leave, based on our chiropractor’s recommendation.
If you prefer to book later, you can:
📞 Call or WhatsApp us at 010-279 3422 to schedule your follow-up.
Regular follow-ups help ensure continued care and progress monitoring, so don’t hesitate to reach out when it’s time for your next session!
How can I book a follow-up appointment for continued care?
📅 Before you leave, we’ll help you schedule your next appointment based on our chiropractor’s recommendation.
📞 If you prefer to book later, you can call or WhatsApp us at 010-279 3422 to schedule your follow-up.
Routine follow-ups ensure continued care & progress monitoring, so don’t hesitate to reach out when it’s time for your next session!
How long does a typical appointment last?
For first-time visits, appointments typically last around 45 minutes, but depending on your condition and treatment needs, they may extend up to an hour (or more).
For follow-up visits, sessions are usually around 30 minutes.
We take the time needed to ensure you receive thorough & effective care at every visit.
What should I do if I need to reschedule or cancel my appointment?
If you need to reschedule or cancel, please let us know at least 24 hours in advance. This gives us time to offer your slot to someone else who may really need it.
Last-minute cancellations or no-shows mean another patient misses out on care they could have received—so we truly appreciate your consideration!
📞 Call or WhatsApp us at 010-279 3422 if you need to make any changes.
We understand that things come up, and we’ll do our best to accommodate you when needed! ☺️
Can I make a group or corporate booking?
Yes! We accept bookings for groups and corporate events.
For more details or to arrange a booking:
📩 Email us at itc.dcianyeoh@gmail.com
📱 WhatsApp us at 010-279 3422
Let us know your requirements, and we’ll be happy to assist!
Pricing & Payment FAQs
How much does treatment cost at your clinic?
At our clinic, we provide transparent and honest pricing for our services:
- Consultation: RM150
- Chiropractic Adjustment: RM120
- Dry Needling (Half Body): RM80
Currently, we have a promotional offer for a combo of consultation and treatment at RM240.
If dry needling is required, it costs an additional RM80 per session (half body).
We offer discounted packages for multiple sessions, but we recommend deciding on a package AFTER your first consultation. This ensures that you receive the best treatment for your specific needs.
For a full breakdown of our fees, visit our Pricing Page.
How much does it cost for a house call visit?
For a first visit, the cost is RM340 per person, which includes:
✔️ Consultation (RM150)
✔️ Chiropractic adjustment (RM120)
✔️ Transport fee (RM70)
For follow-up visits, the cost is RM190 per person, which includes:
✔️ Chiropractic adjustment (RM120)
✔️ Transport fee (RM70)
🔹 If dry needling is required, it costs an additional RM80 per session (half body).
🏡 Family Promo Package
For three or more individuals at the same location, the transport fee is waived.
For example, the first visit (normally RM340) is reduced to RM270 per person after deducting the RM70 transport fee.
📋 Breakdown of Charges
- Consultation: RM150
- Chiropractic adjustment: RM120
- Dry needling (half body, add-on): RM80
- Transport fee: RM70
Do you accept e-wallet payments? (i.e., ShopeePay)
Yes, we accept a variety of e-wallets, including Boost, Touch ‘n Go, Scan & Pay (formerly Maybank QR Pay), GrabPay, WeChat Pay, and ShopeePay.
Can I pay using a credit card?
Yes, we accept credit card payments (Visa & Mastercard) from all banks.
However, we do not accept American Express (Amex) at this time.
Can I pay for my treatment using a debit card?
Yes, we accept debit card payments.
Are there any discounts or promotions currently available for treatment costs?
Yes! We occasionally offer discounts and promotions on our treatment costs.
✅ Follow us on social media ✨@ian.thechiro✨ to stay updated on ongoing promos.
✅ We also have discounted packages for multiple sessions – ask us about them!
✅ New patients can take advantage of our combo promo: Consultation + Treatment for RM240 (instead of RM270).
For more details, contact us or ask during your visit!
Do you offer installment payments?
We do not currently offer installment payment options, but we are always exploring ways to improve our payment flexibility.
We accept:
✅ Credit & Debit Cards (Visa & Mastercard)
✅ E-Wallets
✅ Cash
If you have any questions about payment options, feel free to reach out to our team for assistance.
Appointment FAQs
What should I bring to my appointment?
Please bring any relevant medical records or imaging scans, such as X-rays or MRIs, as well as a list of any medications you are currently taking. You may also want to wear loose, comfortable clothing that allows for easy movement.
Will I receive a reminder about my appointment?
Yes, we will send reminder messages via WhatsApp: a day or two before your appointment. Please let us know if you would like to reschedule your appointments early as slots are competitive.
What is the difference between a consultation and a treatment?
Consultation is your first meeting with a chiropractor to discuss your medical history and symptoms. Then, the chiropractor will examine you to determine the best treatment plan.
Treatment is the actual therapy given by the chiropractor, which may include spinal adjustments, soft tissue therapies, exercises, and lifestyle recommendations. The number of treatments depends on your condition and how you respond to therapy.
Please do check with our chiropractors to receive clarity.
What should I expect during my first appointment?
Your first chiropractic appointment with us includes a review of your medical history, a physical exam, and a precise diagnosis of your conditWhat should I expect during my first appointment?ion.
Our chiropractor will explain your treatment options, including any potential risks and benefits, and provide chiropractic adjustments to help relieve your pain or discomfort.
Plus, we at Ian The Chiro offer lifestyle recommendations and therapeutic exercises to help you manage your symptoms and improve your overall health.
What should I expect after my appointment is over?
After your appointment, we’ll schedule a follow-up to monitor your progress. We can also provide post-treatment instructions, including exercises to do at home, upon request.
Location & Parking FAQs
Where are you located?
We’re at Cheras Business Centre, on the first floor above Panasonic.
For easy directions, click on the links or icons below:
📍 Google Maps | 🚗 Waze
Could you suggest any nearby landmarks to easily locate your clinic?
Yes! Our clinic, Ian The Chiro, is located on the first floor above the Panasonic store in Cheras Business Centre.
📍 We’re on the same row as Restaurant 2008 Snow Beer, which has a green signboard.
🌳 You can also spot our clinic directly above the tree in the middle of the wide-angle photo.
For easy navigation, tap on these links:
📍 Google Maps | 🚗 Waze
Is your clinic accessible for people with disabilities?
Yes! Our clinic is wheelchair-accessible and equipped with a lift for easy access.
If you have any specific accessibility needs, let us know in advance, we’ll be happy to assist and make any necessary arrangements to ensure your visit is smooth and comfortable.
Where can I park my car?
🚗 Roadside Parking:
There is outdoor roadside parking available near our clinic. Payment can be made via mobile apps like Touch ‘n Go eWallet. However, parking can be limited during peak hours, especially on weekdays.
🅿️ Nearby Paid Parking (2-Min Walk):
If roadside parking is full, you can park at Chee Tuck Meow Temple, which offers parking at RM3 per entry. It’s just a 2-minute walk from our clinic.
For easy parking navigation, click on the links & icons below:
📍 Google Maps | 🚗 Waze
Can I take public transport to Ian The Chiro?
If you’re coming by MRT, get off at Taman Mutiara MRT Station (SBK27). From there, it’s about a 12-minute walk to our clinic at Cheras Business Centre.
🧭 Need walking directions?
You can use the interactive Google Map below to get step-by-step directions right to our door:\
Treatment-related FAQs
How effective is chiropractic treatment?
Results vary depending on your condition, its severity, and how your body responds to treatment.
🔹 Some patients feel relief immediately after their first session.
🔹 Others may notice gradual improvement over a few sessions, especially for more chronic issues.
Our goal is to help you feel better as quickly as possible while ensuring long-term results. Your chiropractor will guide you on what to expect based on your specific condition.
Could you suggest any nearby landmarks to easily locate your clinic?
Yes, chiropractic care can help alleviate chronic pain by addressing the underlying issues that cause pain in the first place.
Can chiropractic care improve posture?
Yes, chiropractic care can indeed improve posture by addressing underlying issues with the spine and muscles. However, it’s important to mention to our chiropractor if improving posture is your goal.
Additionally, postural exercises are often recommended to complement chiropractic care for more effective results.
How often should I see a chiropractor?
The frequency of visits to a chiropractor varies based on individual needs and conditions. Some people may require a few visits, while others may require ongoing treatment.
Can chiropractic care help with mental health issues?
While chiropractic care is not a substitute for mental health treatment, it can help reduce stress and tension in the body, which can have a positive impact on mental health.
Will I feel pain after chiropractic treatment?
It is normal to feel some mild discomfort after a chiropractic treatment. However, any pain should be short-lived and improve over time.
Does chiropractic care involve medications or injections?
No, chiropractic care does not involve the use of medications or injections. Chiropractors use manual techniques to adjust the body and promote healing.
How soon will I see results from chiropractic treatment?
The time it takes to see results from chiropractic treatment varies depending on the individual and the condition being treated.
Are there any specific risks associated with chiropractic care?
Chiropractic care is generally safe, but like any medical treatment, there are some risks involved. These include soreness or discomfort after treatment and, in rare cases, more serious complications.
What should I do if I experience adverse effects from chiropractic care?
If you do experience any adverse effects after chiropractic care, contact your chiropractor immediately for advice.
Is chiropractic care right for me?
Chiropractic care is a natural and non-invasive way to relieve pain and improve overall wellness. It may be right for you if you prefer a non-invasive, drug-free approach to healing. Our chiropractors use manual techniques to adjust the spine, which can help alleviate a range of health issues, including back pain, headaches, and joint problems.
Are there any specific things I should do or avoid after a chiropractic treatment?
After chiropractic treatment, it is important to stay hydrated and temporarily reduce strenuous activities that could worsen your condition. Our chiropractor will provide you with specific instructions based on your individual needs.
Chiropractic FAQs
What is chiropractic?
Chiropractic care is a healthcare discipline that focuses on the diagnosis, treatment, and prevention of disorders of the musculoskeletal and nervous systems, with a particular emphasis on the spine.
How does chiropractic care work?
Chiropractic care works by using non-invasive techniques to improve the function of your spine and joints. Our chiropractor will use manual therapy to reduce muscle and joint tension, increase movement, alleviate pain and discomfort, helping you feel better and improve your overall health.
What conditions can chiropractic help?
Chiropractic care can help with a wide range of conditions, including back pain, neck pain, headaches, whiplash, sciatica, and many others. Our chiropractors also have experience treating conditions related to sports injuries, work-related injuries, and car accidents.
If you have any questions or would like to learn more about how chiropractic care can help you, please don’t hesitate to contact us!☺️
What are the benefits of chiropractic care?
Chiropractic care offers several benefits, including pain relief, improved range of motion, reduced inflammation, improved immune system function, and improved overall health and well-being.
Is chiropractic care safe?
Chiropractic care is generally considered safe, although like any medical treatment, it does carry some risks. Our chiropractor will discuss the risks and benefits of treatment with you before you begin.
How many chiropractic sessions will I need?
The number of chiropractic sessions you will need depends on your specific condition and the severity of your symptoms. Our chiropractor will work with you to develop a treatment plan that is tailored to your individual needs.
What can I expect during a chiropractic consultation?
Your first chiropractic appointment with us includes a review of your medical history, a physical exam, and a precise diagnosis of your condition. Our chiropractor will explain your treatment options, including any potential risks and benefits, and provide chiropractic adjustments to help relieve your pain or discomfort. Plus, we’ll offer lifestyle recommendations and therapeutic exercises to help you manage your symptoms and improve your overall health.
What kind of training do chiropractors have?
Chiropractors complete a four-year Doctor of Chiropractic (DC) degree program with extensive training in anatomy, physiology, diagnosis, and treatment.
In Malaysia, chiropractors commonly use the title “Dr.” as part of their professional designation, following the practice of the Association of Chiropractors Malaysia (ACM), recognized by the Ministry of Health, Malaysia. It is important to note that chiropractors are not medical doctors (MDs) and do not hold an MD degree.
How is chiropractic care different from other forms of healthcare?
Chiropractic care focuses on the musculoskeletal and nervous systems, and uses non-invasive techniques to help promote healing and improve function. It is often used as a complementary therapy alongside other forms of healthcare.
Can chiropractic care be used in conjunction with other forms of healthcare?
Yes, chiropractic care can be used in conjunction with other forms of healthcare, such as physical therapy, massage therapy, and medication.
It’s recommended to speak to our chiropractor during the consultation if you’re currently receiving other forms of healthcare so that your chiropractic care can be tailored to complement your existing treatment plan.
How can I maintain good spinal health between chiropractic appointments?
Maintaining good spinal health between chiropractic appointments can involve exercises, stretches, and other self-care techniques.
Our chiropractors can provide guidance on specific exercises and techniques that may be beneficial for your condition.
What is the popping sound that sometimes occurs during a chiropractic adjustment?
The popping sound that sometimes occurs during a chiropractic adjustment is caused by the release of gas bubbles from the joints. This is a normal and harmless occurrence.
Will I expect to feel pain after the treatment?
It is common to experience some discomfort or soreness following a chiropractic treatment, but this is typically temporary and should subside within a few hours to a few days. This is a normal part of the healing process as the body adjusts to the new movement patterns.
Our chiropractor will discuss any potential side effects or risks before treatment, and will work with you to minimize any discomfort you may experience.
How effective can I expect the treatment to be?
The effectiveness of chiropractic treatment varies depending on the individual and their condition. Many patients report significant improvements in their symptoms and overall well-being after just a few sessions. However, some conditions may require ongoing maintenance care to manage symptoms and prevent future issues.
Our chiropractor will work with you to develop a personalised treatment plan based on your specific needs and goals, and will monitor your progress throughout your care to ensure the best possible outcomes.
House Call FAQs
What is a house call visit?
A house call visit is when our chiropractor comes to your home or office at your convenience to provide chiropractic care and treatment.
What areas do you serve for house call visits?
We serve the Klang Valley for house call visits. Please contact us to check if we serve your area.
What are the operating hours for house calls?
House calls are available on Tuesday, Wednesday, Friday, Saturday and Sunday evenings (6pm-8pm). If you need an appointment outside of these hours, please check with us for availability.
How do I book a house call visit?
You can book a house call visit by contacting us through our contact number (010-2793422) or WhatsApp.
What are the benefits of a house call visit?
A house call visit offers several key benefits:
🏡 Personalised Care – One-on-one attention tailored to your specific needs.
⏳ Convenience – No travel time, no traffic, and no waiting rooms.
🛋️ Comfort – Get treated in a familiar and relaxed environment, ideal for those with mobility issues or busy schedules.
If you’re considering a house call, reach out to us to learn more or book an appointment!
What kind of chiropractic treatments can be provided during a house call visit?
During a house call visit, our chiropractor can provide:
✔️ Spinal Adjustments – To improve joint mobility and relieve pain.
✔️ Dry Needling – Helps release muscle tension and improve recovery.
✔️ Percussive Therapy – Targets muscle stiffness and promotes relaxation.
✔️ Exercise & Lifestyle Recommendations – Personalized advice to support long-term recovery and pain management.
If you’re unsure whether a house call is right for you, feel free to get in touch for more details!
Do I need any special equipment or supplies for a house call visit?
No, our chiropractor will bring all the necessary equipment and supplies for your treatment.
However, we do need some space to set up the chiropractic bed and perform treatments comfortably. Ideally, a clear area about the size of a single bed (approximately 6 ft x 3 ft) is needed.
If you’re unsure about the space needed, feel free to reach out to us for guidance!
How long does it take for Ian The Chiro to arrive for a house call visit?
We aim to arrive within 30 minutes of your scheduled appointment time. However, factors like traffic or weather may occasionally cause slight delays.
If there are any unexpected changes, we’ll keep you updated in real-time so you know exactly when to expect us.
If you have any timing concerns, feel free to reach out to us before your appointment!
How long does the first house call visit with Ian The Chiro typically last per person?
The first house call visit typically lasts 30 to 90 minutes per person, depending on the complexity of your condition and treatment needs.
For follow-up visits, sessions usually take 15 to 30 minutes per person.
Throughout the appointment, we’ll communicate with you to ensure you’re comfortable and receiving the care that best suits your needs.
Still have questions? Ask us directly.